App Store search

App Store layout

Search for BlueMail by name, and BlueMail gets less than 5% of the screen.

1 min read

Apple intentionally designed the iOS App Store in a way that raises the cost of searching and discourages users from evaluating many apps for any particular query.

The layout of iOS App Store search forces a user to scroll significantly to reach many – and sometimes any – third-party apps. Unlike other app marketplaces, Apple gives a large share of the search screen to paid advertising and Apple-selected “Stories” featuring only the apps Apple chooses to make discoverable, to the point where the app a user asked for may not be visible at all, or barely.

Google Play search for “email” showing a long list of email apps on the first screen.
Google Play
Amazon Appstore search for “mail” showing a grid of nine mail apps on the first screen.
Amazon Appstore
Search the Google Play Store or the Amazon Appstore and you are immediately offered a variety of apps to choose from. This lowers the cost of searching and presents a range of options right away.

Apple, in contrast, designed the iOS App Store to offer far fewer choices, and to make users take action before they can see multiple options. In response to a direct search for “BlueMail”, Apple’s iOS App Store has at times first shown a large paid advertisement taking up roughly 30% of the screen, followed by an Apple-selected “Stories” box taking up nearly 50%.

iOS App Store search for “bluemail”: an ad for another app at the top, an Apple story below it, and BlueMail barely visible at the bottom of the screen.
BlueMail was barely visible, occupying less than 5% of the screen.