The Mac App Store removal

The appeal button

Apple’s first explanation was that we should have clicked a button to appeal.

1 min read

Apple suggests we should have initiated some “appeal” by clicking a button, so that Apple could then consider reversing its decision.

Our response

We weren’t presented with this “click-to-appeal” option when BlueMail was suddenly removed by Apple. But more importantly – Apple knows (and has known for months) that we contest BlueMail’s removal.

We filed claims in federal court to challenge this decision. We hope Apple will review the decision and reverse course now, rather than pretending it cannot reconsider its decisions right away.